Privacy Policy

CommonRoom Website Privacy Policy

CommonRoom London Limited (a company incorporated under the UK Companies Acts (registered number 08264011, and having its registered office at 140 Glyn Road, London, E5 0JE, trading as CommonRoom) takes your privacy very seriously. We ask that you read this Privacy policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data. We will respect the privacy of your personal data, and will comply with all relevant and current data protection legislation.

This policy applies to information we collect about:

  • visitors to our website
  • people who register on our website
  • people who place orders to purchase our products on our website
  • The information we collect about you

When you register on our website we collect the following personal information from you:

  • name
  • postal address, email address and telephone number
  • If you place an order to purchase our products, your bank details or credit or debit card details.
  • How we will use the information about you
    • We gather this information to allow us to provide the services requested. The relevant information is used by us to communicate with you on any matter relating to the conduct of your instructions in general. If you agree, we may also contact you about other products and services we think may be of interest to you.
    • We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services.
    • These statistics will not include information that can be used to identify you.
  • Marketing

We may also wish to provide you with information about special features of our website or any other service we think may be of interest to you, you can opt into these at checkout. If you agree to us providing you with marketing information, you can always opt out at a later date.

  • Cookies and other information-gathering technologies
    • Our website uses cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
    • For more information on which cookies we use and how we use them, see our Cookies policy.
  • How we protect your information

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

  • Overseas transfers

The information you provide may be transferred to countries outside the European Economic Area (EEA) that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy, as when payments are processed. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your information you consent to these transfers for the purposes specified above.

  • Access to your information and updating and correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to info@commonroom.co or send a letter addressed to the Information Officer at our registered office above. We may make a small charge for this service which will not exceed £10. You hereby authorize us to deduct the charge for this service from the payment details you have registered with us.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address or name, please let us know the correct details by sending an email to info@commonroom.co or send a letter addressed to the Information Officer at our registered address above. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

  • Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.

  • Changes to Privacy policy

We keep our Privacy policy under regular review. If we change our Privacy policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This Privacy policy was last updated on 12th September 2022.

  • How to contact us

We welcome your views about our website and our Privacy policy. If you would like to contact us with any queries or comments please send an email to info@commonroom.co or send a letter to us at our registered address.

  • Links to other websites

Our website contains links to other websites. This Privacy policy applies only to this website so when you access links to other websites you should read their own privacy policies.